Refund Policy | Elite Match Management /* ============================================================ 👑 GLOBAL SOVEREIGN ONYX BASE ============================================================ */ *, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box !important; } body { background-color: #0A0A0A !important; color: #F5F5F7 !important; font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif !important; font-weight: 400 !important; line-height: 1.7em !important; overflow-x: hidden; width: 100%; } a { text-decoration: none; color: #e9c176; transition: all 0.35s cubic-bezier(0.16, 1, 0.3, 1); } a:hover { color: #FFF0D0; } .brand-svg { width: 20px; height: 20px; fill: currentColor; vertical-align: middle; flex-shrink: 0; } /* ============================================================ 📌 UNIFIED GLOBAL LUXURY NAVIGATION (IDENTICAL ON ALL PAGES) ============================================================ */ .emm-nav { position: fixed !important; top: 0; left: 0; width: 100%; z-index: 999; background: rgba(10, 10, 10, 0.88) !important; backdrop-filter: blur(20px) !important; -webkit-backdrop-filter: blur(20px) !important; border-bottom: 1px solid rgba(233, 193, 118, 0.2) !important; transition: all 0.3s ease; } .emm-nav__inner { max-width: 1420px; margin: 0 auto; display: flex !important; justify-content: space-between !important; align-items: center !important; padding: 14px 48px !important; } .emm-nav__top-row { display: flex; align-items: center; } .emm-nav__logo img { height: 82px !important; max-height: 82px !important; width: auto !important; object-fit: contain !important; transition: transform 0.3s ease; } .emm-nav__logo:hover img { transform: scale(1.02); } .emm-nav__links { display: flex !important; align-items: center !important; gap: 45px !important; list-style: none !important; } .emm-nav__links-line { height: 1px; width: 45px; background: linear-gradient(90deg, transparent, rgba(233, 193, 118, 0.5), transparent); } .emm-nav__links a { font-family: 'Cormorant Garamond', Georgia, serif !important; letter-spacing: 0.3em !important; text-transform: uppercase !important; font-size: 12px !important; font-weight: 400 !important; color: #d1c5b4 !important; position: relative !important; text-decoration: none !important; transition: all 0.3s ease; padding: 4px 0; } .emm-nav__links a::after { content: ''; position: absolute; bottom: -6px; left: 50%; width: 0%; height: 1px; background: #e9c176; transition: all 0.3s; transform: translateX(-50%); } .emm-nav__links a:hover, .emm-nav__links a.active { color: #e9c176 !important; text-shadow: 0 0 15px rgba(233, 193, 118, 0.5); } .emm-nav__links a:hover::after, .emm-nav__links a.active::after { width: 100%; } .emm-btn-audit { display: inline-flex !important; align-items: center !important; justify-content: center !important; border: 1px solid rgba(233, 193, 118, 0.7) !important; color: #e9c176 !important; padding: 14px 28px !important; font-size: 11px !important; font-family: 'Cormorant Garamond', Georgia, serif !important; font-weight: 600 !important; letter-spacing: 0.25em !important; text-transform: uppercase !important; background: transparent !important; cursor: pointer; transition: all 0.4s; position: relative; overflow: hidden; border-radius: 2px !important; text-decoration: none !important; } .emm-btn-audit:hover { background: linear-gradient(135deg, #e9c176 0%, #c5a059 100%) !important; color: #0a0a0a !important; box-shadow: 0 0 30px rgba(233, 193, 118, 0.45) !important; transform: translateY(-2px); } .emm-nav__toggle { display: none; background: transparent; border: 1px solid rgba(233, 193, 118, 0.4); color: #e9c176; padding: 8px 14px; border-radius: 4px; cursor: pointer; font-size: 26px; line-height: 1; } .emm-nav__mobile-bar { display: none; } @media (max-width: 900px) { .emm-nav__inner { flex-direction: column !important; padding: 14px 28px !important; gap: 0 !important; } .emm-nav__top-row { width: 100%; display: flex; justify-content: space-between; align-items: center; } .emm-nav__logo img { height: 70px !important; max-height: 70px !important; } .emm-nav__toggle { display: block; } .emm-nav__desktop-cta { display: none; } .emm-nav__links { display: flex !important; flex-direction: column !important; width: 100% !important; gap: 0 !important; max-height: 0; opacity: 0; overflow: hidden; transition: max-height 0.4s ease, opacity 0.4s ease; } .emm-nav__links.is-open { max-height: 220px !important; opacity: 1 !important; margin-top: 16px; border-top: 1px solid rgba(233, 193, 118, 0.2); } .emm-nav__links-line { display: none !important; } .emm-nav__links a { width: 100%; text-align: center; padding: 14px 0 !important; font-size: 13px !important; letter-spacing: 0.35em !important; border-bottom: 1px solid rgba(255, 255, 255, 0.05); } .emm-nav__mobile-bar { display: flex !important; width: 100% !important; justify-content: center !important; padding-top: 14px; margin-top: 10px; border-top: 1px solid rgba(255, 255, 255, 0.05); } .emm-btn-audit--mobile { width: 100% !important; max-width: 290px !important; padding: 11px 20px !important; font-size: 10px !important; } } /* ============================================================ POLICY ARTICLE STYLING ============================================================ */ .emm-policy-wrapper { position: relative; z-index: 10; max-width: 900px; margin: 0 auto; padding: 160px 24px 100px; } .emm-policy-header { text-align: center; margin-bottom: 50px; } .emm-policy-eyebrow { font-family: 'Cormorant Garamond', Georgia, serif; font-size: 12px; letter-spacing: 5px; text-transform: uppercase; color: #e9c176; display: block; margin-bottom: 12px; } .emm-policy-title { font-family: 'Cormorant Garamond', serif; font-size: clamp(36px, 5vw, 52px); font-weight: 700; color: #FFFFFF; margin-bottom: 15px; } .emm-policy-date { font-size: 13px; color: #8c8577; letter-spacing: 1px; } .emm-policy-card { background: rgba(14, 14, 18, 0.85); border: 1px solid rgba(197, 160, 89, 0.25); border-radius: 12px; padding: 45px 50px; backdrop-filter: blur(15px); box-shadow: 0 15px 50px rgba(0, 0, 0, 0.5); } @media (max-width: 768px) { .emm-policy-card { padding: 30px 20px; } } .emm-policy-card h2 { font-family: 'Cormorant Garamond', serif; font-size: 26px; color: #FFF0D0; margin: 35px 0 15px; padding-bottom: 8px; border-bottom: 1px solid rgba(197, 160, 89, 0.2); } .emm-policy-card h2:first-of-type { margin-top: 0; } .emm-policy-card h3 { font-family: 'Cormorant Garamond', serif; font-size: 20px; color: #e9c176; margin: 20px 0 10px; } .emm-policy-card p { font-size: 15px; color: #D1C5B4; margin-bottom: 18px; line-height: 1.8; } .emm-policy-card ul, .emm-policy-card ol { margin: 0 0 20px 25px; color: #D1C5B4; font-size: 15px; line-height: 1.8; } .emm-policy-card li { margin-bottom: 8px; } /* ============================================================ 💎 UNIFIED GLOBAL LUXURY FOOTER (MERGED WITH #0A0A0A) ============================================================ */ .emm-footer { background: #0A0A0A !important; background-color: #0A0A0A !important; width: 100%; border-top: none !important; border: none !important; position: relative; z-index: 10; } .emm-footer__inner { display: flex !important; flex-wrap: wrap !important; justify-content: space-between !important; align-items: center !important; max-width: 1420px; margin: 0 auto; padding: 60px 48px !important; gap: 40px !important; } .emm-footer__left { display: flex; flex-direction: column; gap: 8px; flex-shrink: 0; text-align: left; } .emm-footer__brand-name { font-family: 'Cormorant Garamond', Georgia, serif !important; font-size: 22px !important; color: #e9c176 !important; font-weight: 600 !important; } .emm-footer__brand-copy { font-size: 12px !important; color: #8c8577 !important; } .emm-footer__social { display: flex !important; gap: 16px !important; align-items: center !important; flex-wrap: wrap; justify-content: center; } .emm-footer__social-btn { width: 44px !important; height: 44px !important; border-radius: 50% !important; background: #141414 !important; border: 1px solid rgba(233, 193, 118, 0.3) !important; display: flex !important; align-items: center !important; justify-content: center !important; color: #d1c5b4 !important; transition: all 0.3s ease !important; flex-shrink: 0; text-decoration: none !important; } .emm-footer__social-btn:hover { background: #e9c176 !important; color: #0a0a0a !important; box-shadow: 0 0 18px rgba(233, 193, 118, 0.5) !important; transform: translateY(-3px) !important; } .emm-footer__social-btn svg { fill: currentColor; } .emm-footer__links { display: flex !important; gap: 28px !important; align-items: center !important; flex-wrap: wrap; flex-shrink: 0; } .emm-footer__links a { font-size: 12px !important; color: #d1c5b4 !important; letter-spacing: 0.15em !important; text-transform: uppercase !important; transition: color 0.3s; white-space: nowrap; text-decoration: none !important; } .emm-footer__links a:hover { color: #e9c176 !important; } @media (max-width: 1080px) { .emm-footer__inner { flex-direction: column !important; text-align: center !important; padding: 46px 24px !important; gap: 30px !important; } .emm-footer__left, .emm-footer__social, .emm-footer__links { width: 100% !important; justify-content: center !important; text-align: center !important; } }
LEGAL & COMPLIANCE

Refund Policy

Last Updated: September 2026

1. Service Nature & Commitment

Because Elite Match Management delivers custom, highly personalized consulting, profile optimization, and direct human account management hours, all service fees are generally non-refundable once strategy work or specialist intake has commenced.

2. Refund Request Window

If you wish to cancel an order before your specialist intake has begun or before your onboarding materials have been processed, you may submit a cancellation request within 24 hours of purchase.

3. Contacting Billing

For billing questions or resolution assistance, please message our support desk directly at support@elitematchmanagment.com or via WhatsApp.

(function() { var toggle = document.getElementById('mobileMenuToggle'); var navLinks = document.getElementById('navLinksContainer'); if (toggle && navLinks) { toggle.addEventListener('click', function() { navLinks.classList.toggle('is-open'); }); } })();